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Property Information

Welcoming and radiant, El Delfin Hotel y Restaurante is the newest and most accommodating hotel in San Pedro La Laguna. The hotel has 8 comfortable rooms, beautifully decorated and each one has an en suite bathroom.


Address 1: 7 Avenida

City: San Pedro La Laguna - Solola

Postal Code: 07018

Contact Name: El Delfin Hotel y Restaurante

Phone: +502 4293-2933

Email: info@eldelfinhotelyrestaurante.com

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 02:00 PM

Check-Out: 12:00 PM

Terms and Conditions

Property and Cancellation Policies:
Thank you for choosing to stay with us at El Delfin Hotel y Restaurante. Below are hotel policies and procedures; read them carefully. As our hotel guests, by reading and signing your hotel registration card at check-in or by booking a reservation on our website, you are agreeing to abide by our hotel policies and procedures.
 
CHECK-IN
 
Check-in time is any time after 2 PM (not guaranteed due to high volume of occupancy). If you arrive earlier the we will be pleased to store your luggage until your room is ready. Guests will be required to present a valid credit/debit card upon check-in along with a valid form of identification. El Delfin Hotel will make every effort to honor special requests upon your arrival. However, the availability of these items cannot be guaranteed in advance. The hotel reserves all rights to refuse service to any guests of the hotel who do not follow or comply with hotel policies.
 
CHECK-OUT
 
Check-out is at 12 PM.
 
 
PET POLICIES
 
All pets are prohibited on property (a fine of Q2000.00 will be applied to the bill if a pet is discovered). “Service animals” are allowed with proper documentation.
 
CANCELLATION POLICY
 
All hotel room reservations have a 48-hour cancellation policy unless otherwise noted. Any changes on packages or rates to your reservation must be done 48 hours prior to your arrival date. Reservations that are not canceled within 48 hours are subject to a charge of  one night's stay plus tax.
 
DEBIT CARDS
 
If you choose to use your debit card at check-in the hotel will place a hold of the full anticipated dollar amount of your stay through your departure date, as well as an estimated hold for incidentals. Remaining funds due back to your debited account will be released upon check-out, which may take 4-15 business days to process. Additionally, your financial institution may have a contracted amount of time before the funds are released back to you, which can take up to 15 business days.
 
 
SMOKING POLICIES
 
Smoking is allowed in designated “smoking” areas of the hotel.
 
AGE RESTRICTIONS
 
Guests must be 18 years or older to check in without a parent or legal guardian.
 
EXTRA GUEST

Extra guest aren't permitted. 

CHILDREN POLICY 
 
1 child under the age of 10 may stay for free in same room as the parents or legal guardian when using existing beds.
 
PROMOTION POLICY
 
If you choose to take advantage of any promotions offered through the hotel, please follow all restrictions associated with each offer. Management reserves the right to change or cancel all promotions.

NO SUBLETTING
Subletting is never permitted under any circumstances.

NO IN-ROOM PARTY POLICY
 
The hotel enforces a NO IN-ROOM PARTY POLICY to ensure we can protect the hotel and our guests at all times. In the event of a disturbance one warning will be given to reduce noise. If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately.